Product Information

Please select the prodict/model to be registered. (

If the product is not in the list? ( go to product registration)

* Serial number

How to find serial number?
Serial number is combined by Arabic numerals and English. The number of characters is limited to 20.

Problem Description

Before you send the mail for inquiry, you can refer to product troubleshooting and backup. To solve your problem, please click here.

* Operation System / Firmware or BIOS version

e.g. Windows 10 64 bit, Android 5.1 / Firmware- 3.0.0.4.380.1355, BIOS-1702

* Subject

* Problem Description

File Upload

Add Files

Total file size : 0MB ，The size of the file is over 10MB, please try to compress it, then try again.

File Format :jpg, png, gif, doc, docx, xls, xlsx, txt, pdf, avi, flv, wmv, mov, mp4 Size: 20M Bytes
The number of attached files is limited to 5

* Verification code

I agree to provide the above information to ASUS to fulfill my request for customer support service, and also agree to the “ASUS Privacy Policy”. I agree that ASUS can collect my serial number, contact telephone, mobile and email to contact me by email, SMS message, and/or push notice through MyASUS APP after the service is completed to ensure my satisfaction and improve ASUS service quality.

Product Information

* Motherboard Vendor/model

*Graphics Card Vendor/model/Chipset/Driver

*CPU vendor/processor number

*Memory vendor/model/specification

Others

Problem Description